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Need a Software Manual?

Click here for a pdf of our software manual. You need to be a registered user to view the manual.

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Professional Services Group (PSG)

Loftware's team of industry professionals are highly experienced and are dedicated to delivering outstanding support and on-site services to its customers. System consulting, analysis and configuration assistance is always available both during the evaluation period and at any time after your barcode or RFID technology purchase.

Loftware Professional Services Group offers expanded services to help you optimize your RFID or bar-code label printing operation from the start. These services are fee-based and can be customized to meet your individual requirements.

Sample of Services:

  • Planning & Consultation
  • On-Site Training Services
  • LPS Installation Services
  • Connector Installation Services
  • Writing custom Filters for the Connector
  • Integrating the Connector and LPS to Oracle Applications including WMS and MSCA
  • Barcode Label Design Services

Contact your Loftware Sales Representative or download the PSG Brochure for more information on these services.

Training Lab

Loftware's Barcode and RFID technology courses are taught by seasoned technical professionals from our Professional Services Group. The training curriculum consists of a mixture of lecture, demonstrations, and hands-on lab sessions. Our state-of-the-art training facility is designed to easily accommodate up to 12 students in a comfortable environment with an attached laboratory. Each training day is carefully designed to maximize retention and practical skills.


Ask about our 24x7 support option

We have a program tailored for your business that includes:
  • 24/7 Support
  • Different Level Packages
  • Quick Turnaround Time
  • Highly-trained Engineers
For details about our 24/7 support packages, please contact Customer Service.

Support Resources

As a Loftware User, you have access to several Online resources to help you troubleshoot common printing errors.

Knowledgebase

Our Knowledgebase is updated on an ongoing basis. This link will take you to a searchable database.