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Loftware Support

We at Loftware take as much pride in our product and customer support services as we do in our world-class product labeling solutions. In combination, our support offerings are designed to simplify and speed your system configuration—its smooth implementation and ongoing high availability. We believe the highest return on investment can only be obtained when the best available product is teamed with the best available service and support provisions.

25 Years of Experience
With long experience serving and supporting thousands of installations worldwide for companies ranging in size from small to multinational operations and spanning virtually every product category, we identify and resolve product issues faster and more efficiently than any other available source. This includes our understanding that our commitment to customers does not simply begin and end with our product solution. To this point, there isn’t a supply chain model with which we haven’t had experience. There isn’t a contemporary core enterprise business application with which we’re not familiar.

From planning and consultation and on–site training and installation services to application integration support, custom filters writing and barcode label design services, Loftware support services are available to cover every aspect of our products’ optimal performance, in every corner of the globe, and up to every day of the year—24x7x365.


Ask about our 24x7 support option

We have a program tailored for your business that includes:
  • 24/7 Support
  • Different Level Packages
  • Quick Turnaround Time
  • Highly-trained Engineers
For details about our 24/7 support packages, please contact Customer Service.